PrivacyPolicy

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, respond to your inquiries, send you updates about our services and industry insights, process transactions, manage projects, and comply with legal obligations. We use your contact information to communicate with you about your projects, provide technical support, and send important updates about our services.

For our industrial automation services, we use technical information to design and implement PLC programs, configure SCADA systems, integrate DCS solutions, design control panels, and develop Industrial IoT systems tailored to your specific requirements. This information is essential for delivering effective automation solutions.

We may use aggregated and anonymized data for analytics purposes to understand trends, improve our services, and develop new solutions. We do not sell your personal information to third parties for marketing purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our business, subject to strict confidentiality agreements. These may include cloud hosting providers, email service providers, analytics services, and payment processors.

In the course of providing automation services, we may need to share technical information with equipment manufacturers, software vendors, or subcontractors who are directly involved in your project. In such cases, we ensure that these parties are bound by appropriate confidentiality agreements and only receive the minimum information necessary to perform their functions.

We may also disclose information when required by law, to protect our rights and safety, to respond to legal process, or in connection with a merger, acquisition, or sale of assets. In such cases, we will notify you to the extent permitted by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication mechanisms, regular security assessments, and access controls limiting data access to authorized personnel only.

Given our expertise in industrial cybersecurity, we apply the same rigorous security standards to our own data systems that we recommend for our clients' automation systems. We use secure communication channels, implement network security measures, and follow industry best practices for data protection.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by contacting us directly or using the unsubscribe link in our emails. You may request a copy of your personal data or object to certain processing activities.

Depending on your jurisdiction, you may have additional rights under data protection laws such as the GDPR, including the right to rectification, the right to erasure ("right to be forgotten"), the right to restrict processing, the right to data portability, and the right to object to processing. We will honor these rights to the extent required by applicable law.

To exercise your rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, improve our services, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). We may use third-party analytics services that use cookies to help us understand website traffic and usage patterns.

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly if cookies are disabled. We respect Do Not Track signals and honor your privacy preferences.

Third-Party Links

Our website may contain links to third-party websites, including automation equipment manufacturers, software vendors, industry resources, and partner organizations. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

When you click on a third-party link, you will be directed to that third party's website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Your interaction with these sites is subject to their own terms and privacy policies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For project-related information, we may retain data for the duration of the project and for a reasonable period thereafter to provide ongoing support and maintain project documentation.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements. Technical documentation and project records may be retained longer for legal, regulatory, or business continuity purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

For significant changes that affect your rights or how we use your information, we may provide additional notice through email or other communication channels. Your continued use of our services after such changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.